Kristen Hernandez is the NextHome Product Trainer, bringing over 20 years of leadership experience in decision-making, consensus building, and conflict management. With a proven track record in process development, she excels at aligning business goals with measurable KPIs and customer satisfaction metrics. A skilled communicator and collaborator, she is known for delivering engaging training content and fostering transparent, team-oriented environments. Her expertise includes vendor selection, contract negotiation, project and staff management, and budget planning, making her an invaluable resource in enhancing agent success and product adoption within NextHome.
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